Expect vast changes

The last few months I’ve been working a contract at Shermans Travel. We have been rebuilding the site, and changing the design.

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The old site was done with CakePHP, the new site is done with Ruby On Rails. My contract took me away from TMA, but the

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contract ends on December 22nd. I will be able to re-focus on sites like WP Questions, working on TMA full time for 6 weeks. You can expect vast changes.

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The experts now take responsibility for the community

I am pleased to see so many people voting. I am also pleased when experts take the time to explain their votes. I think the whole community is healthier when the experts take

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responsibility for the outcomes. I plan to put more of the operations of the site under the control of expert voting.

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Experts now vote a lot

Two months ago it was difficult to get anyone to vote. Sometimes only 3 or 4 experts would vote all month. They would only vote 5 or 6 times a month. I think the highest number I ever saw was 12 votes in one month. Then we started offering a small incentive for voting: triple weightings in the payouts from the Community Pot. And now, suddenly, experts are voting a lot:

and when you look at the payouts, you can sort of tell which experts are getting the triple weightings:

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Best answers of the month

We are now giving out an award for any one of the experts who gets one of the 5 top voted answers on the site, during the last 30 days. The icon appears on an experts profile page. For instance, here is Gabriel Reguly’s profile page (he has won all 4

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of the awards that we currently offer):

The icon links to our Best Answers Of The Month page:

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WP Questions crosses $30,000

I am pleased to say that WP Questions has crossed the $30,000 mark. It

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has also paid out over $3,000 from the Community Pot. The site crossed the $20,000 milestone in May and it hit the $10,000 mark 1 year ago, in November of 2010.

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A Ruby On Rails question: how to connect to a WordPress multisite blog?


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doing some client work. Their old site was built with PHP, but the new site is being built with Ruby On Rails. I am fairly new to Rails. I have a question about how to get the data out of the WordPress blog. More details here:


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I only read a refund request if some expert challenges it

I use my own sites frequently, as a customer, so I can appreciate some of the frustration that Jonathan van Clute expresses in his refund request:

While I found the ensuing discussion interesting, I came to wpquestions.com specifically for the statement made by the founder:

“When I am facing a tight deadline, I do not want to spend 4 hours looking up information on Google – I’d rather just pay someone to tell me the answer.”

The discussion provided was not much different than what I get at Stackexchange… statements that I shouldn’t do what I want the way I want to, and rough code snippets that don’t do what I need but instead send me off to do precisely what this site is meant to avoid – googling for hours.

If the award offered is not enough for an expert to feel like writing the code, then I feel they should either not say anything (why waste your valuable time?!) or let the asker know what would be an acceptable price. Had anyone done this, I most likely would have paid it to get what I needed quickly. Instead I wasted several days and frankly, got better non-specific information from SE without any possible expectation of pay.

I like the idea behind this site, but when someone specifically states their needs are working code that solves their problem, I feel experts should refrain from adding to the discussion if they are not going to ultimately provide what was requested.

Perhaps I’ll have better luck next time.

I am torn about this. On the one hand, the experts offered a lot of information. Jonathan van Clute engaged in a conversation with John Cotton. Clearly some insights were gained from the conversation. So surely John Cotton deserves something, even if Jonathan van Clute didn’t get everything they need. On the other hand, I hate when I ask a question, and offer money for an answer, and the experts mostly reply by suggesting that I do something else (Don’t use WP-eCommerce, use Magento instead — as if I’m really going to give up on 2 weeks work customizing WP-eCommerce and switch to Magento, for some minor feature). The best resolution for a situation like this would be for some money to go to Community Pot. The Community Pot is something of an insurance program for experts who don’t always get what they deserve on any given question. I might make the listing fees non-refundable and then donate some of them to the Community Pot. That would be a partial solution.

However, someone wrote to me and asked me why this refund is granted. To be clear: I am just now reading this refund request. The refund request was not challenged, therefore I never read it. We have an automated refund system — all refund requests are automatically granted in 24 hours unless they are challenged.

If an expert challenges a refund request, then the request is held up until I make a decision. But in this case, there was no challenge, so I did not read this question, nor the refund request, until now.

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Luis Abarca is teaching WordPress courses

Those of you in Mexico might be interested to know that Luis Abarca is teaching WordPress courses. These are taught

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on Saturdays, running through late November and into December.

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F. Javier Carazo Gil writes up WP Questions

F. Javier Carazo Gil has a post

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up about us:

La asesoría y consultoría es algo básico dentro de los modelos de negocio del software libre. WordPress es a día de hoy uno de los proyectos más dinámicos dentro de todo el panorama libre: es el CMS más popular y su crecimiento sigue siendo constante.

Dentro de los modelos de negocio del software libre, la consultaría es un pilar básico. Existe el asesoramiento clásico, donde particulares o empresas ofrecen mediante comunicaciones a otros particulares o empresas; soluciones para problemas puntuales.

Sin embargo, gracias a los sistemas en la nube, es posible extrapolar este servicio para hacerlo llegar al gran público. WordPress Questions es un proyecto creado por Lawrence Krubner y Darren Hoyt.

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New features: An overall roadmap

I am currently working a contract job. It consumes all of my time. It lasts till December 16th. After that, I will have almost 2 months that I can devote to TMA full time.

Features I think need to be added:


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Payment options other than PayPal, both for askers, and for experts who wish to withdraw money (Stripe, for paying, and Payooneer for those experts who live in countries that PayPal refuses to deal with).

2.) templates that allow the software to be translated into any language.

3.) chat rooms so that experts can help the askers in real time. The chat rooms should be integrated into the voting process so experts can get voted money for the effort they make in the chat rooms.

4.) An internal messaging system, so people can keep track of their conversations on the site. Less reliance on email.

5.) The ability to pay for questions using your balance, assuming you have a balance on the site.

That is 6 weeks of work right there.

Anything else I should add to the list?

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